No.1 for powered access service and certification

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bellshill centre

Unit 4 Mossend Works,
Off Unthank Road,
Bellshill, ML4 1DD

01698 841131 Call us for expert advice on training, examination, inspections, maintenance, repairs and access platform sales

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Expert Support and Service Network: AAS Enhancing Manufacturer Confidence

September 05, 2024

Since its establishment in 2007, Aerial Access Services Ltd (AAS) has become synonymous with exceptional support and service within the access platform industry. With our dedicated swift response times and efficient breakdown service, AAS has positioned itself as an indispensable ally to access users and a trusted partner to leading manufacturers such as CTE, Multitel, JLG, Skyjack, Aldercote, Niftylift, CPL to name but a few.

AAS’s team of engineers is the backbone of their operation. This extensive experience, often surpassing many decades in the powered access sector, is complemented by a suite of certifications from esteemed manufacturers. These certifications are not merely accolades but a testament to our knowledge and skill in servicing a wide array of access equipment.

The engineers at AAS are not just proficient in their craft, we are also certified IPAF Operators, Demonstrators, and Competent Assessed Persons. This comprehensive expertise ensures that every piece of equipment handled by AAS is serviced on behalf of the manufacturers with an unmatched level of proficiency and care. The powered access certification held by the engineers covers all categories of machines, ensuring a broad and flexible capability to address any issue.

AAS One of the Country’s Top Contractors

AAS’s commitment to excellence doesn’t end with their engineers’ qualifications. As one of the main contractors for the top access machinery manufacturers, we are constantly in the loop with the latest industry advancements. New products, cutting-edge safety systems, and innovative training methods are all within the AAS repertoire, enabling us to offer support that is both current and informed.

This proactive approach to staying abreast of technological and safety developments means we can provide a support service that not only maintains but enhances the performance and reliability of manufacturers’ equipment. This service is critical to ensuring that the machines operate at peak efficiency, with minimal downtime, thereby bolstering the productivity of access platform users.

Enhanced Service Partnership between AAS and UK’s Main Brands

A critical technical and safety issue arose within a manufacturers access platform model, threatening to disrupt multiple construction projects across the country. The manufacturer, relying on its reputation for reliability, faced the risk of diminished client trust and project delays if these access machines broke down.

Action by AAS

Aerial Access Services, as the primary service partner to this manufacturer, activated our team and responded with our fast breakdown service. A team of highly qualified engineers, with decades of experience and certifications in powered access machinery, were dispatched immediately to various site across the country. The team not only addressed the mechanical faults swiftly and carried out the part exchange that needed to be done on every access platform. This important safety system update was completed all in a timely manner to multiple sites, ensuring all machines were up to current standards.

The Result

AAS’s prompt and expert intervention led to a rapid resolution of the issues, with minimal downtime for any client that were going to be affected by this fix. The proficient handling of the situation reinforced the manufacturer’s brand integrity and demonstrated AAS’s vital role in bridging the gap between manufacturer and end-user, ensuring continuity of service, and enhancing customer loyalty is always upheld.

Access Equipment Manufacturer’s Partners

By fostering a deep-rooted relationship with manufacturers, AAS ensures that the support provided is not just reactive but also preventative. The engineers’ intimate understanding of the equipment allows them to anticipate potential issues and address them before they escalate into significant far more major problems.

In an industry where the smooth operation of machinery is paramount, AAS stands out for its unwavering dedication to maintaining a seamless experience for manufacturers and users alike. Our expert network is more than a service, it is a comprehensive support system designed to uphold the integrity of the access platform industry.

For AAS, it is not just about fixing machines when they break down, it’s about ensuring they continue to operate safely and effectively through a dedicated regimen of service and support. It’s this philosophy that has cemented AAS as a pillar of excellence in the powered access sector and the go-to expert for manufacturers who require a service that matches the quality and sophistication of their machines.

AAS’s unparalleled support service is a vital link between access platform manufacturers and the end-users, ensuring efficiency, safety, and reliability. Making AAS an integral part of the access equipment industry’s here in the UK.

Contact us today to find how we can help you to like we do for the Manufacturers, call AAS on 01698 841131 or send us a message to our friendly expert team today.

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Over The Phone Assistance call us for help on any Access Platform problem you have on01698 841131